The Problem
The City of Dallas announced plans to eliminate alley trash collection services for approximately 26,000-30,000 households across the city. These neighborhoods were specifically designed with alley-based infrastructure for waste collection—moving bins to streets would fundamentally disrupt how these communities function.
The decision lacked transparency regarding timeline and scope. Residents needed a unified platform to organize, share information, and coordinate advocacy efforts across a city of over 1 million people.
The challenge: How do you mobilize tens of thousands of affected residents quickly and effectively when facing municipal policy changes?